Ricardo Ramos

Software Engineer, Business and Integration Architect Analyst at Accenture Portugal.

📧 r.ramos@ricardoframos.com

JavaScript, HTML/CSS, Dart

Python, Java, C/C++, C#, BPEL

NodeJs, ReactJs, ExpressJS, Flutter

Oracle, PostgreSQL, MySQL

Git, Figma, Azure VM, Firebase

OTRS, OTOBO, JDeveloper

August 2022 - Present

Implemented a new ticket system, OTOBO, to solve the absence of OAuth 2.0 from the old one, OTRS, configuring a new environment using Azure VMs and migrating more than 20Gb of data.

April 2021 - July 2022

Collaborated with 2-3 teams to perform continuous maintenance of BSS System using Oracle tools, namely Application Integration Architecture (AIA), deployed with Oracle's CRM and BRM.
Developed and tested an API in collaboration with 2 teams of engineers responsible for creating and managing electronic payslips for a telecommunications company.
Contributed to developing an API to register information of pre-paid telephone customers in a government database in an initiative to help fight terrorism.

August 2022

Helped raise more than 1600 goods, including diapers, baby food and baby bottles, to help supported families provide for their babies by distributing flyers at a supermarket to raise awareness of the campaign and the association's mission and helping carry the collected goods to the designated storage facility.